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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

Talk To Us

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"We have had your RainSoft Water Treatment System for eight months."

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New Jersey, Tri State Water
Written by A.J. and Susan Bien   
Tuesday, 20 May 2008
We have had your RainSoft Water Treatment System for eight months. We are very glad we bought the system, as our water is very hard.
The first thing we noticed was the lack of chemical smells from the running water as it flowed out of the faucet. This makes the water more appealing to drink straight from the faucet. We used to have the Brita water filtration system and now we don’t have to use it anymore. We have two Labradors who drink a lot of water. Since we have had your system, they now drink twice as much.
When taking a shower, we noticed our hair and skin being softer.
We have a hot tub and used to get lime deposits on the sensor and in the tub, that has greatly been reduced. We use to get mineral deposits on the shower and faucet heads which no longer occur.
The humidifier we use developed mineral deposits on the heating element. We had to soak it for 24 hours in Lime Away to remove it. We no longer have to do that.
We also enjoy the soaps and detergents given to us. We are saving money because we are still using your products.
We have also had a great response when we called regarding problems we had resetting the unit after adding salt tablets. The people we spoke with talked us through the process to help us reset the unit.
 
Sincerely,
A.J. and Susan Bien
 

"We have had our RainSoft filters installed since March of 2002."

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New Jersey, Tri State Water
Written by The DeGregorio Family   
Tuesday, 20 May 2008
We have had our RainSoft filters installed since March of 2002. At the time we had 2 children and the youngest had a severe case of eczema. Soon after we had the filters installed we noticed that his skin was really starting to clear up. We were also able to use fewer products on his skin due to the softer water. We are not sure if the system helped but we sure know it didn’t hurt.
 
Sincerely,
The DeGregorio Family
 

"We are very pleased with our new RainSoft System."

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New Jersey, Atlantic Water Products
Written by The O'Keefe Family   
Thursday, 15 May 2008
We are very pleased with our new RainSoft System. The water is much cleaner, tastes better and even feels better. After a RainSoft shower your skin feels moisturized.
We highly recommend the system and have already done so to friends and family.
 
The O’Keefe Family
 

"We love RainSoft not only for the "soft" feel of the water ..."

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New Jersey, Atlantic Water Products
Written by The Marmen Family   
Thursday, 15 May 2008
We love RainSoft not only for the “soft” feel of the water, mild taste & smell, but also for the way it helps our son control eczema. RainSoft has truly pleased our family and added value to our home.
 
The Marmen Family
 

"We can't figure out how we lived so long without this system!"

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New Jersey, Atlantic Water Products
Written by Joe Adanski & Victoria Hawrich   
Thursday, 01 May 2008
We can’t figure out how we lived so long without this system! Not only does our skin feel better, but we’re drinking more water and feeling energized!
 
We also appreciate the professionalism of the entire crew here in the Newark area.

Sincerely,
Joe Adanski & Victoria Hawrich
 
P.S. Our pets are enjoying the water too. They’re consuming almost double the amount of water since we had our system installed.
 
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Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..