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Who's This Site For?

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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

Talk To Us

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"RainSoft is a pricey whole house system but in our opinion has been a great buy."

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New Jersey, Tri State Water
Written by Pozniakov Family (Fair Lawn, NJ)   
Tuesday, 20 May 2008
RainSoft is a pricey whole house system but in our opinion has been a great buy. We got it because we live in New Jersey with generally crappy Jersey water. Since we have two children, we were concerned about water quality. It cost a few thousand to install the system, but we haven’t had to worry about water quality since that moment. The pure RainSoft water coming out of the tap actually lifts stains out of our carpet just like the salesperson said it would! And the soft water has been easy on our clothes and we don’t have to hassle with bottled water anymore.
Once you get over the cost, it has made a big difference in the quality of everything affected by water. Dishes and glasses come out cleaner, no spots or film. Our skin is not dry anymore. Water tastes much better. No need to buy bottled water anymore. If you’re a tea or coffee drinker, taste is so much better.
Thank you all.
 
Sincerely,
Pozniakov Family
Fair Lawn, New Jersey
 

"We had the Tri State Water RainSoft system installed in November of 2004."

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New Jersey, Tri State Water
Written by Stacey Smith   
Tuesday, 20 May 2008
We had the Tri State Water RainSoft system installed in November of 2004. Prior to installing the system our children had severe eczema. We were concerned with the quality of our drinking water and how it affected our health. After having the whole house system installed our children’s eczema cleared up, the taste of our water has been so much better and better for our health too.
 
Thank you
Stacey Smith
 

"My husband and I are very happy with our RainSoft Water Treatment and Air Cleaning System ..."

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New Jersey, Tri State Water
Written by Carolyn & Frank Pastor (Midland Park, NJ)   
Tuesday, 20 May 2008
My husband and I are very happy with our RainSoft Water Treatment and Air Cleaning System, which we had installed a few weeks ago.
 
I must say I was skeptical.
 
My skin becomes so dry in the winter due to our hot air heating. In the past, I have always had to lather my arms with lotion and I also was given a prescription for a cream to relieve the problem.
 
So far I have not had to use either the lotion or the medication.
 
Your cleaning products are just as good if not better than those we have purchased from the store. My husband is extremely thankful not to have to lug all those extra products when we do our food shopping.
 
Most important, I am content to know that our drinking water is purer and safer!
 
All in all I would say, we are getting our moneys worth in more ways than one.
 
Thank You!
 
Carolyn & Frank Pastor
Midland Park, NJ
 

"We are very much satisfied with the quality of our water in the house."

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New Jersey, Tri State Water
Written by Liliya Pozniakov (Fair Lawn, NJ)   
Tuesday, 20 May 2008
We are very much satisfied with the quality of our water in the house. It tastes good and it is very soft. My skin is much softer now and I stopped having some dermalogical problems that I had in past. The same with my kids.
The only problem I think, is the service charge is high.
Otherwise I’m glad that the RainSoft system was installed.
I have my system since March of 2004, I live in Fair Lawn, New Jersey.
 
Liliya Pozniakov
 

"When we received the letter from our town stating the water wasn't safe, I was in a panic."

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New Jersey, Tri State Water
Written by Mr. & Mrs. R. DiCrosta   
Tuesday, 20 May 2008
When we received the letter from our town stating the water wasn’t safe, I was in a panic. Then we received a telephone call from you asking if we wanted our water tested. We immediately set up an appointment. The salesman was very helpful in answering all of our questions. He explained with this system our water would be safer not only for cleaning and drinking, but also for bathing which were major concerns for us. It’s been almost a month now and we really see a significant difference in our water. I would highly recommend RainSoft Water Treatment System.
 
Sincerely,
Mr. & Mrs. R. DiCrosta
 
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Rainsoft Information

Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..