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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"RainSoft is great! We have only had the system now for two weeks but I am already seeing benefits."

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New Jersey, Atlantic Water Products
Written by Glenn, Tara, and Ben Smith   
Monday, 26 May 2008
RainSoft is great! We have only had the system now for two weeks but I am already seeing benefits. I’ve never seen so many suds from so little soap in the dish water. My clothes feel great. My skin looks and feels awesome. My son no longer complains about the bleachy smelling water. This was one of the best investments we have made. For a better peace in mind, financial savings, and all the health benefits from clean water you can’t beat it.
 
Sincerely,
Glenn, Tara, and Ben Smith
 

"Words truly cannot express the difference the RainSoft Water System has made in the water ..."

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New Jersey, Tri State Water
Written by Genevieve Callahan   
Monday, 26 May 2008
Words truly cannot express the difference the RainSoft Water System has made in the water we now have at our disposal. We have had the system in our home for about two years now and, honestly, I cannot imagine how we were without one prior.
 
Within weeks after having the system installed, the first difference I notices was the fluffiness of our towels. I couldn’t believe how soft and supple they were. This was probably compounded by the fact that my skin was softer too. I absolutely LOVE having clean, reverse-osmosis drinking water at the tap as well. We are not big soda drinkers. We brew tea almost daily and now that the summer months are here, we make lemonade by the gallon. Friends and neighbors constantly comment how delicious everything is, including our coffee.
 
The most amazing thing worth noting is my husbands “no-longer” dandruff problem. The RainSoft Water System was the cure. I never dreamed that he’d be able to get away with using Suave. The amount of money we saved on purchasing commercial shampoo versus the very expensive dandruff shampoo is definitely worth noting.
 
I’d also like to applaud the Tri State Water Company. They call annually to make sure that the unit is properly maintained and do the necessary servicing to keep the unit running in tip-top shape. They are courteous and prompt and always make it a point to leave things exactly as they have found them.
 
I wish you all the luck with your system. I truly hope that you will be as happy with your purchase as we have been with ours.
 
Sincerely,
Genevieve Callahan
 

"We have had this RainSoft System for three months now and it is great!"

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New Jersey, Tri State Water
Written by Mr and Mrs Patrick Passenti   
Thursday, 22 May 2008
We have had this RainSoft System for three months now and it is great!
Our skin feels softer; our clothes cleaner, and the water tastes great. I was a bottled water and filter drinker and know I will not even look at bottle water anymore. I take my water threw the tap.
Everyone that comes into my home and drinks the water can’t get over the difference of the taste.
 
Thank you for a great water system
Mr and Mrs Patrick Passenti
 

"We purchased the RainSoft Water System about two months ago."

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New Jersey, Tri State Water
Written by Modesta Maldonado   
Thursday, 22 May 2008
We purchased the RainSoft Water System about two months ago. I must admit that at first, I was a little adamant because of the extra expense I had estimated this would incur in our budget. Within two weeks, I was already convinced of the savings this purchase had represented. Not to mention the great tasting and safe water we obtain with just a turn of the faucet.
At work, I used to spend at least a dollar a day, purchasing distilled water to drink with my lunch at work. This immediately posed a saving of $20.00 a month. We don’t have to bother with the frequent trips to the supermarket to purchase large bottles of water both for cooking and drinking. In a family of four, including two teenagers, a lot of money is spent on water. The water tastes so fresh, that we do not need to refrigerate it.
The water system frees the water of minerals that makes it hard. This water is so soft, that it is even therapeutic. My children and I have very dry skin, and continuously need to moisturize it with intensive therapeutic lotion. With our water system, we don’t have to apply the lotion as often as before. I remember the soles of my feet were so dry and hard, that I was embarrassed to have a pedicure. After merely two months, I can appreciate the tremendous improvement.
The products that the company provides along with the water system are also great. I have saved a lot of money on laundry detergent, and don’t even have to use water softener. The all purpose cleaner is my favorite. It makes it so much easier and faster to clean the bath tub, tiles, and even kitchen appliances. The supply of these products along with shampoo, dishwashing detergent, and bathing soap bars poses a great deal of savings.
I would strongly recommend this water treatment system. It may seem very expensive at first. But if you consider the savings it will provide, you will see that the difference between the money you will have to pay for the system, and the amount of money spent monthly on the features it offers is not much. Imagine how much more savings you will have after the water system is paid up. Most importantly of all is the quality of the water. The security of safe, great tasting water outweighs everything else.
 
Cordially,
Modesta Maldonado
 

"I have wanted to write this letter for quite some time but never seemed to get around to it."

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New Jersey, Tri State Water
Written by Sal Schifano (Wayne, NJ)   
Tuesday, 20 May 2008
I have wanted to write this letter for quite some time but never seemed to get around to it.
 
I want to extend my thanks to you and your company for the installation and follow-up service of my RainSoft water treatment system. I must admit that I really had no intentions of purchasing the system when your salesman, Ed Palmer, first came by. Ed, besides being a nice guy, was very persuasive. However, the most important selling point of your system was not anything that Ed told us about. As with any product, it was your reputation that sold us. We had heard nothing but good things about the RainSoft system and Ed’s demonstration reinforced our trust.
 
After purchasing the system, I was having some second thoughts. However, after the installation of the system, we found that it was every bit as good as advertised. Our clothes were softer and cleaner, there was a noticeable difference in our showers, and our drinking water tasted better…much to the displeasure of Poland Spring!
 
Although we are very satisfied with our RainSoft system, what has impressed us even more is your service. After installation you followed up with us to make sure everything was all right. When we did have a minor problem (a dripping drinking water faucet), you personally came out to replace it. Most importantly, you answered all of our questions regarding the system and made sure we were comfortable with using it.
 
Please send our regards to Ed. Thanks again for following up with us and feel free to refer any of your prospective customers to us.
 
Sincerely yours,
Sal Schifano
Wayne, NJ
 
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