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This site is for you, our customer.

This website is for you, our customers. RainSoft products are sold and serviced by a network of independently owned and operated dealerships. As RainSoft dealers, we believe we should communicate with and listen to our customers. We want to know what you think!

We want to know

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Your letters are important to us.

We want you, our customers, to have a voice, to tell us your opinions, compliments, complaints, and concerns about our products. Post a letter to the site and share your RainSoft experience with the world. Click on Write Us to get started!

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Customer service doesn't stop at the sale.

If you have a question, comment, problem, or just want more information, we'd love to hear from you. Click on Contact Us to find your dealer. Our member dealers are determined to show just how good customer service can be.

"I just wanted to write this letter to your company to express my overwhelming satisfaction."

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New Jersey, Atlantic Water Products
Written by Nelson Madera (Vineland, NJ)   
Wednesday, 28 December 2005
I just wanted to write this letter to your company to express my overwhelming satisfaction with the RainSoft Water Treatment System you sold me recently.
 
Your representative, Carlos, did a wonderful job explaining the system to us and also letting us see the difference a Water Treatment System could make to our home. Since having the system installed, we have certainly seen a difference in our water. Our clothes are softer; our skin is more moist; and drinking water is much more pleasant to drink now, too.
 
We are very pleased with the RainSoft Water Treatment System and would certainly recommend your company and this system to our friends and neighbors. Thank you again for a great job and great service.
 
Sincerely,
Nelson Madera
Vineland, NJ 
 
 

"I want to thank you for introducing me to the RainSoft water system."

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New Jersey, Atlantic Water Products
Written by Karen Hock, RN   
Tuesday, 15 February 2005
I want to thank you for introducing me to the RainSoft water system. I have had the system in my home for 2 ½ weeks, and am excited about all of the changes I have seen.
 
First, my clothes appear brighter, and my white nursing sweater is white again: something that bleach could not do. My linens that are line dried no longer feel hard and crunchy.
 
My skin is not itchy anymore, and I can see a difference in the dryness of my skin and that of my children.
 
My dishes are much cleaner and don’t have spots anymore. We had considered new dishwasher, but the Rain Soft water system did the trick.
 
Most importantly is the quality of the water that my family and I are drinking and using to cook. When I saw how much sediment was in my drinking water, I did not want to drink water anymore. I have increased the amount of water that I drink, and the flavor of the water has improved greatly.
 
I would recommend the Rain Soft water system to anyone considering it.
 
Respectfully,
Karen Hock, RN
 
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Rainsoft Information

Good Housekeeping SealGood House keeping Many RainSoft products carry the Good Housekeeping Seal.

Water Quality Association LogoWater Quality Association RainSoft is a member of the Water Quality Association. Many RainSoft products have earned WQA Gold Seal Certification..